Application Officer

Job description

Manage, operate, and develop the application to ensure integration with operational and marketing goals while improving user experience and overall performance. Oversee application operations and continuously enhance performance. Develop designs and interfaces to improve user experience in coordination with relevant teams. Prepare work plans, projects, and updates, monitoring their execution according to timelines. Coordinate with internal teams, suppliers, and partners to implement technical and operational requirements efficiently. Maintain continuous communication with Operations and Marketing departments to integrate processes, campaigns, address challenges, and improve service. Monitor performance metrics, user experience, and operational issues, analyze results, and implement improvements. Prepare periodic reports, raise recommendations, and follow up on initiatives and goal achievement

Requirements

• Experience in managing applications or digital products
• knowledge of user experience and performance analysis tools
• experience in project management and Agile methodologies
• strong communication and coordination skills for managing multiple stakeholders
• proficiency in both Arabic and English

Skills