Customer Care Specialist

Job description

Diploma degree in business administration, public administration, or accounting. Experience in customer service and customer relationship management. Experience in communication, follow-up, coordination, and hiring and contracting procedures. Skills in handling complaints, solving problems, and preparing reports. Proficiency in using computers and customer relationship management systems. Proficiency in Arabic and English. Working days: Saturday - Thursday. Working hours: 9am - 6pm

Requirements

• Addressing customer complaints and proposing solutions
• Familiarity with CRM digital customer service systems
• Effective communication and persuasion skills

Skills