Assistant Manager - Performance Management

Job description

the employer announces a vacancy for an Assistant Manager - Performance Management in Riyadh. Manages operational delivery and continuous improvement of Performance Management and Promotions lifecycles, ensuring timely execution, quality, consistency, and stakeholder engagement. Oversees cycle delivery, quality reviews, calibration, grievance support, promotion validation, reporting and analytics, issue resolution, and process enhancement initiatives to strengthen governance and stakeholder experience. Manages end-to-end execution of the annual Performance Management cycle, including objective setting, continuous check-ins, Mid-Year Reviews, Year-End Reviews, calibration, change objective requests, and feedback quality reviews. Provides guidance to PlayMakers and People Leaders on requirements, timelines, and best practices. Monitors cycle completion and compliance, implementing targeted follow-ups to drive timely completion. Partners with systems and analytics teams to monitor progress, maintain reporting outputs, analyze trends, and identify intervention areas. Supports calibration design, governance, analysis, and post-calibration updates. Manages performance grievance process, session facilitation, outcome analysis, and resolutions. Handles Performance Management queries, exceptions, and process issues, coordinating with stakeholders for timely resolution. Produces periodic reports and insights on cycle progress, completion, calibration outcomes, and action areas. Leads AI-enabled quality reviews at key stages, assessing quality, consistency, and alignment with standards. Identifies gaps, develops targeted feedback for PlayMakers and People Leaders, monitors implementation, and consolidates findings into recommendations. Partners with Talent Management to share insights and address capability gaps. Manages end-to-end delivery of the promotions cycle, coordinating timelines, submissions, validations, stakeholder inputs, approvals with HRBPs, communications, reminders, queries, and maintains promotion trackers, monitoring completion, risks, and exceptions

Requirements

• expertise in managing operational delivery and continuous improvement
• knowledge of quality review management
• proficiency in calibration and grievance support
• knowledge of promotion validation
• proficiency in reporting and analytics
• knowledge of issue resolution
• expertise in process enhancements
• proficiency in end-to-end performance management cycle
• knowledge of objective setting and continuous check-ins
• proficiency in Mid-Year and Year-End Reviews
• knowledge of change objective requests
• proficiency in feedback quality reviews
• knowledge of guiding PlayMakers and People Leaders
• proficiency in monitoring cycle completion and compliance
• expertise in targeted follow-ups
• proficiency in partnering with systems and analytics teams
• knowledge of calibration design and governance
• proficiency in post-calibration analysis
• expertise in managing performance grievance process
• proficiency in session facilitation and outcome analysis
• knowledge of handling queries, exceptions, and process issues
• proficiency in producing periodic reports and insights
• expertise in AI-enabled quality reviews
• proficiency in assessing quality, consistency, and standards alignment
• knowledge of identifying gaps and delivering feedback

Skills