Continuing Medical Education Head of Performance 1

Job description

• Job Details • • CME Operational Performance Manager Position • • Office/Department • • Reporting to the Area Vice President • • Key Working Relationship • Area Vice President • Production Line Managers • Project Managers • Inspectors • Customers • Minimum Required Qualifications • • Education • Bachelor’s degree in engineering or related technical specialty (Master’s preferred). • • Technical knowledge • Experience in testing, inspection and certification activities is a plus • Hands-on experience in Lean, 5S, Standardized Working, Problem Solving, VSM, Kaizen, Hoshin Kanri with evidence of real sustainable financial and behavioral results • Certification or project management experience • Advanced Office 365 skills • • Experience • 10+ years of professional work experience, preferably in testing, ability to quickly establish good relationships with the organization • Ability to motivate, mentor and engage teams to enable them to gain New skills and translating them into operations • Negotiating and influencing skills to avoid potential internal tensions • Strong leadership, team building, training and development skills • Languages: English is mandatory, Arabic, Russian, French or Portuguese is a plus • Responsibilities/Authorities/Responsibilities • • Essential Functions Purpose of the Role Performance Manager Drives business profitability across the CME region by deploying strategic actions, improvement initiatives and digital transformation programmes. This role leads a team of area performance managers and support staff, implements process modernization, improves workflow, and establishes culture Operational excellence that enhances the client experience and the employer efficiency. Strategic Performance and Profitability Leadership • Establish annual profitability targets for CME countries and deploy prioritized process improvement projects to achieve group-wide performance targets • Partner with underperforming business units to diagnose operational challenges and implement corrective actions • Monitor LEAP 28 TIQ and performance indicators to track progress and drive sustainable improvement Digital transformation and modernization of field operations • Lead strategic deployment of digital systems to modernize and improve field operations and workflows across the region • Drive coordinated process digitization in partnership with the Digital Transformation Team (DxT) • Deploy cockpits Digital Tableau and comprehensive TIQ/Performance KPI visualization tools • Create governance frameworks with HR, M&S, Finance, DxT, HSSE, and P&L leaders to improve digital adoption. Implement a process improvement program • Create and monitor process improvement projects across regions, regions, and countries • Review our operational and management processes Use lean methodologies to eliminate waste and streamline workflow • Identify alternatives (shared service centers, resourcing, etc.) to improve production capacity • Coordinate and iterate best practice processes via continuous learning for consistency and scalability • Ensure end-to-end process traceability from identifying opportunities through cash collection • Drive organizational change and adoption • Line performance managers and support team in implementing improvement initiatives and monitoring adoption • Drive alignment from During communications Clear about process changes and performance expectations • Embed operational excellence into daily practice and support continuous improvement • Governance, Ethics and HSE • Uphold HSE standards and the employer compliance to the highest level in every business transaction. • Model integrity, transparency and professionalism in dealing with customers, suppliers and internal teams

Requirements

• plan art educational activities
• evaluate cultural venue programmes
• develop outreach training plans
• create cultural venue learning strategies
• develop educational resources
• create cultural venue outreach policies

Skills