Entertainment and Events Team Leader

Job description

Supports the execution of entertainment shows and events within the park and serves as the primary point of contact for the team and artists. Reports to the Entertainment and Events Supervisor and assists in coordinating daily operations while ensuring the readiness of artists and staff, adherence to guest service standards and safety protocols. Contributes to training new staff, resolving guest complaints, and maintaining the cleanliness and safety of designated areas, focusing on leadership, teamwork, and attention to detail to enhance guest satisfaction and park performance

Requirements

• Proficient in Excel
• proficient in customer service
• experience in teamwork
• proficient in effective communication
• experience in time management
• attention to detail
• experience in guest experience

Skills