Quality Specialist

Job description

Purpose of the Role The Quality Specialist role is integral to supporting the employer's commitment to stringent quality standards and processes. The role holder will assist in developing, implementing and maintaining the quality management system framework, ensuring adherence to quality standards, and promoting a culture of excellence and continuous improvement. Evaluate customer expectations and requirements and ensure their adaptation to operational processes. Ensure and maintain adaptation of quality management system requirements throughout the company, be responsible for the sustainability of digital quality systems, and provide necessary training. To follow up on the quality assurance processes of the sites for which he is responsible, to assess customer expectations and requirements and ensure their adaptation to operational processes, to ensure and maintain the adaptation of the quality management system requirements throughout the company, to use the digital systems prepared by the employer Key Accountabilities/Responsibilities:  Assist the Quality Manager in developing and maintaining a comprehensive quality management framework aligned with the organization's strategic objectives, and ensuring ongoing adherence to quality standards. ▪ To be responsible for the implementation, development and continuity of the quality management system, to ensure the necessary processes are established, documented, implemented and maintained in matters under their responsibility  Collaborate with the quality team to define key quality metrics and performance indicators to measure and track quality across various functions and projects.  Support quality assurance activities to ensure that products and services meet or exceed established quality standards and customer expectations.  Work with cross-functional teams to identify process improvement opportunities that enhance quality, efficiency and effectiveness.  Collaborate with teams to implement improvements Process and best practices to improve overall quality performance.  Support regular quality audits and inspections to monitor adherence to established quality processes and identify areas for improvement.  Assist in developing and implementing corrective and preventive action plans as needed to address quality issues and prevent their recurrence.  Assist in establishing and maintaining supplier quality management processes to ensure suppliers meet quality standards and expectations of the organization.  Collaborate with procurement and supply chain teams to evaluate and select high quality suppliers, and conduct supplier quality assessments.  Assist in creating and distributing regular quality reports to leadership, highlighting quality performance, trends, and improvement initiatives. ▪ To ensure d- Supervise the implementation of the operations for which he is responsible in accordance with standard operating procedures and instructions.  Providing training sessions for prepared SOPs and reviewing them when necessary.  Collaborate with cross-functional teams to effectively address quality issues and implement corrective actions.  Work closely with other Operations Excellence departments to ensure quality is integrated into all aspects of operations. § ISO 9001 Auditor deadline is one month from the date of publication.

Requirements

•  Assist in ensuring strict compliance with quality management standards and systems, including ISO certifications and industry-specific requirements
•  Support the development and delivery of high quality management training programs to equip employees and leaders with the skills and knowledge required to maintain and enhance quality standards
• ▪ A bachelor’s degree in quality management, engineering, business administration, or equivalent from a recognized and accredited university is required
•  Master’s degree in Quality Management, Engineering, Business Administration or equivalent from a recognized and accredited university is preferred
• ▪ Demonstrated proficiency in oral and written English and Arabic
• ▪ In a similar role

Skills