Conference & Events Manager

Job description

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an, Conference and Events Sales Manager, you’re not just supporting sales strategies to maximize event revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Here's what you'll do during a typical day: • Support revenue growth: Assist the Groups, Conference and Events Sales Manager in driving conference and banqueting revenue and profit through proactive selling, calendar management, and pricing strategy • Ensure sales process excellence: Uphold high standards across all conference and events sales processes, including accurate quoting and consistent vendor pricing across channels • Coordinate onboarding: Partner with HR and commercial leaders to ensure appropriate delivery of onboarding and training plans for Revenue, Reservations, and Conference & Events teams • Support client satisfaction and event success: Collaborate with internal teams to ensure client expectations are understood and met throughout the planning process, contributing to a seamless event experience • Ensure compliance: Maintain internal controls to ensure all sales processes align with the employer standards, hotel brand guidelines, and operational policies • Promote the hotel: Support and participate in promotional initiatives to increase visibility and attract new business opportunities.

Requirements

• What It Takes to Make the Stay
• At the employer, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
• A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Skills