Sales Executive

Job description

Job Responsibilities: sell the company's products to assigned customers based on group channel guidelines. Provide feedback on any competition activity within the sales area and submit suggestions for retaliation if needed. Prepare special order requests and take concerned approvals from customers and the company. Prepare sales orders in full quantity produced to customers without leaving stocks at the warehouse unless approved by sales management. Collect invoices according to the company's aging policy. Prepare all needed documents for market visits or business reviews before going to the market. Maintain professional business relations with customers. Revisit lost customers and check the opportunity to regain business if hindering conditions have vanished. Open new accounts on JDE or CRM and adhere to all required valid documentation. Transfer the maximum number of accounts to the ECOM online platform, train customers to utilize the the employer platform, and monitor performance to avoid losing customer sales volume. Detect and register new potential customers in the area based on CRM. Sell all potential customers with an appropriate combination of product lines by closing gaps. Handle customer complaints and report them to the sales team leader. Prepare QRAs for customers on JDE or ECOM and discuss them with the team leader. Enter customer orders into the JDE system and ensure no violations. Submit daily collections for the distributor or accountant. Issue returns for quality issue products or wrong orders and get approval from concerned parties. Report to the team leader any customer problem or objection that occurred and could not be handled. Review monthly customer collectibles with the team leader and conduct required SAFs, matchings, or write-offs. Conduct balance confirmations three times per year and get customer signatures or stamps in addition to working on reconciliation with accounts. Conduct trials for new developed products at certain customers in the area and report factual findings. Comply fully with the employer's code of conduct and company instructions

Requirements

• Minimum High School degree. Acceptable English Level. Acceptable Computer Literacy. A minimum of 1 to 2 years’ experience in a similar and related field.

Skills