Senior Rotating Equipment Engineer
Khobar
Job description
Excellent in tasks: technical support, sales, and. the employer is a pioneering engineer with an incredible tradition of innovation. We are here to help you with global Teams, and today's innovations and innovations help you to create a new and more innovative team. Job Summary Responsibility for providing technical support to customers, sales, service centers and warranty teams, identifying opportunities for upgrades and service predominantly in the oil, gas, power and water industries. Key Responsibilities • Provide technical support to customer and front-end team: A Respond to technical inquiries B Attend meeting with customers for technical clarifications • Provide technical support to service centers and field service including but not limited to: A Audit inspection report B Provide recommendations on repair method C Provide probable cause of failure based on observations made on components during inspection D Provide upgrade recommendation based on results E Provide guidance and recommendations for stripping, assembly and setup of complex equipment in coordination with experts F Assist them with complex operating instructions or troubleshooting and repair • Conduct a Root Cause of Failure Analysis which consists of: a Contacting the customer to collect the data required for the analysis b Reviewing site data and reports c Beforehand a detailed Root Cause of Failure Analysis report with background, analysis results and recommendations • Conducting an on-site performance evaluation which consists of: Performing a measurement on the equipment on site using a vibration analyzer, ultrasonic flow meter, and For the thermodynamic method. B Analyze data collected during site evaluation C Prepare a detailed report with background, analysis results and recommendations • Liaise with the employer factories and external engineering teams when additional information is needed about equipment to respond to customer or support service center inquiries or perform root cause analysis of failure • Liaise with sales, bidding and engineering to develop repair and upgrade proposals that meet customer requirements and can be successfully implemented. • Perform detailed engineering required to modify and upgrade equipment in the service center, by supervising and arranging drawings, bill of materials, and specifications. • Perform or supervise reverse engineering of components at the service center or at the customer site using conventional measuring tools and 3D scanning. • Participate in and actively support company initiatives that support growth. • Provide technical support to warranty teams for problems encountered during installation, commissioning. • Support warranty claim investigations, including troubleshooting, RO analysis of failure causes and preparation of technical reports with recommendations. Qualifications/Requirements
Requirements
- Providing technical support
- Proficiency in responding to technical inquiries
- Attending client meetings
- Review inspection reports
- Provide repair method recommendations
- Submit a recommendation for promotion
- Assembly and installation guidance
- Assistance in complex operation
- Experience in root cause failure analysis
- Preparing root cause analysis reports
- Conduct an on-site performance evaluation
- Measuring equipment with a vibration analyzer
- data analysis
- Communicate with the employer factories and engineering teams
- Collaborate with sales, bidding and engineering
- Preparing reform and promotion proposals
- Carrying out detailed engineering
- Preparing drawings and Bill Of Material
- perform reverse engineering
- Supporting growth initiatives
- Support warranty teams
- Support warranty claims investigations
Skills
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