Principal Solution Engineer

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About the employer the employer is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the employer's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the employer. Job Description • As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant", ”Pre -Sales Engineer”, “Sales Engineer” or "SE", you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You'll collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you'll present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer’s transformational journey. • Responsibilities • Coordinate and lead the entire solution cycle through close collaboration with other teams. • Understand the customer’s needs, and establish the employer’s product as the best solution that solves unique challenges. • Convey a deep understanding of the client’s industry and technology as it pertains to the employer’s solutions. • Develop and deliver innovative custom solutions, build and present customized demos of the employer products including solution concepts to key decision-makers to address their business issues and needs showing business value. • Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position. • Attain quarterly and annual objectives assigned by management. • Respond efficiently to RFPs. • Lead the technical side of the sales cycle. • Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Requirements

• Must have hands-on solid the employer experience
• Must have fluency in both Arabic & English
• Experience implementing Digital Transformation strategies and delivering increased success to their customers
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role
• Proven oral, written, presentation, and interpersonal communication and relationship skills
• Proven time management skills in a dynamic team environment
• Ability to work as part of a team to tackle problems in dynamic, energising environments
• Inquisitive, practical, and passionate about technology and sharing knowledge
• Loves to be the first to know something and to understand why and how things happen
• Good at searching out information and experimenting, love to concentrate on a particular topic, and tackle puzzles
• Good at explaining ideas and finding ways to keep people’s attention
• Willing and able to travel occasionally
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Unleash Your Potential
• When you join the employer, you’ll be the employer in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form
• Please note that the employer uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options
• Posting Statement

Skills