Retail Training Specialist

Job description

About the Role the employer is looking for a Retail Training Specialist to deliver high-impact hands-on training across its supermarket and hypermarket operations. This position is full-time, specifically covering the cities of Jeddah and Makkah. The specialist will work primarily on the shop floor, focusing on training front-line employees, enhancing operational performance, and improving customer service standards. Key Responsibilities Provide on-the-job training, coaching and micro-learning sessions to frontline retail staff. Conduct store-level observations, identify performance gaps, and provide coaching and immediate feedback. Facilitate training in English, Arabic and Urdu to support a diverse workforce. Conducting practical qualification and orientation courses for newly appointed employees. Adapt existing training materials into short, practical learning activities and demonstrations. Support operational training across cashiering, customer service, food handling, janitorial and store operations. Collaborate with store managers and department heads to identify training needs and improve employee performance. Monitor training effectiveness and maintain training records. Experience Required Candidates must possess relevant experience in retail training or a similar practical role within a supermarket or supermarket environments. WORK ENVIRONMENT POSITION AND LOCATION This is a full-time position that primarily involves on-site work within retail store environments. The role requires travel between Jeddah and Mecca to support various store locations. Compensatory salary for this position will be discussed as I work The interview

Requirements

• Experience Required Candidates must possess relevant experience in retail training or a similar practical role within a supermarket or supermarket environments.

Skills