Trade Director

Job description

As Trade Director you will build the trading function from scratch: strategy, team, frameworks, and results. You will own the P&L, set the commercial tempo and report directly to the CCO. Responsibilities include planning and executing the e‑commerce trading calendar on the the employer events marketplace, setting and managing commercial KPIs such as revenue, conversion rate, AOV, promotional ROI, inventory sell‑through and repeat purchase rate. Build pricing and promotions framework, lead a Trading Team of three direct reports, partner with Marketing to align trading with acquisition campaigns, work with Product on commercial requirements, collaborate with Operations to translate supply into trading plans, report performance weekly and monthly with analysis and recommendations, and foster a test‑and‑learn culture through structured A/B testing.

Requirements

• 8+ years of experience in ecommerce trading, merchandising or commercial management
• at least 3 years in a senior or leadership role
• proven track record of owning and growing a trading P&L within a marketplace, retail or ticketing/events platform
• experience building and scaling a trading or commercial function, including hiring and developing teams
• background in fast‑paced, high‑growth environments with cross‑functional accountability
• exposure to events, ticketing or live entertainment sector is a strong advantage
• strong commercial acumen with deep understanding of pricing strategy, promotional mechanics and margin management
• data‑driven mindset confident in interpreting performance data, building dashboards and translating insights into trading decisions
• experience designing and running A/B tests and structured experiments to optimise conversion, AOV and promotional ROI
• ability to build and maintain a dynamic trading calendar aligned with marketing campaigns and seasonal demand
• excellent communication and stakeholder management skills to present performance and strategy to senior leadership
• proficiency with analytics and trading tools such as Google Analytics, Tableau, Excel/Sheets or similar BI platforms
• demonstrated ability to recruit, onboard and develop high‑performing commercial teams
• comfortable operating in ambiguity and building structure from scratch in a scale‑up environment
• collaborative leader able to influence without authority across Marketing, Product and Operations
• entrepreneurial mindset with bias for action and focus on measurable outcomes.

Skills