Manager - Contracts & Performance

Job description

The Manager, Contracts & Performance manages daily contract records, performance analysis, governance coordination, and commercial documentation required for effective oversight of contracted security workforce services. Maintains contract registers and trackers, validates supplier evidence, prepares governance packs and dashboards, records decisions, and drives actions to closure. Acts as the operational interface across operations, suppliers, and corporate functions to identify performance concerns and opportunities to improve consistency, value, and economies of scale.

Requirements

• Bachelor degree in Business, Commercial Management, Procurement, Contract Management, Operations, Finance or a related discipline
• Professional Certifications: Level 4 Contract or Commercial Management, Level 3 Risk Management or APMP/PMQ, Prince2 or Agile project management qualification
• Minimum of 5-7 years of contract administration, supplier governance or service-performance experience in complex operating environments
• Contract administration, supplier governance and evidence-based performance monitoring
• Contracted workforce or labor-intensive service environments
• KPI and SLA monitoring, non-conformance management, recovery planning and corrective-action tracking
• Contract change, mobilization, transition and close-out support
• KSA or GCC operating environment and major destination, city, venue or comparable complex operation
• Experience supported by recognized contract-management, procurement, commercial, project-management, business-analysis, security or operational qualifications

Skills