Tamayyaz - Receptionist

Job description

We are seeking a highly competent Guest Service Agent to join the Front Office team. The role involves greeting guests, checking them in, and creating positive experiences that align with organizational standards. Professionally greet and check-in guests ensuring a seamless arrival; address guest inquiries, requests, and complaints with professionalism and urgency; execute check-out procedures with accurate billing and secure payment collection; liaise with other departments to fulfill guest requirements and resolve issues promptly; maintain comprehensive knowledge of hotel services, local attractions, and events to provide accurate information; manage reservations, room allocations, and special requests with precision; uphold the highest standards of organization, cleanliness, and presentation at the front desk; perform essential administrative tasks such as generating reports and maintaining accurate records; collaborate with team members to consistently deliver superior service; strictly adhere to all hotel policies, procedures, and safety protocols.

Requirements

• Tamayyaz Program is for Saudi Nationals only
• open to candidates with little to no work experience up to 6 months
• basic English skills are a must
• strong passion for the hospitality field
• excellent interpersonal and communication skills
• team player who contributes and proactively assists co‑workers
• ability to work a flexible roster depending on departmental needs
• ability to focus on guest needs while remaining calm and courteous

Skills